Privacy Policy

Last Updated: March 26, 2026

RAG Consulting LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website ragconsultingllc.com or engage our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, SMS/text messaging consent status, and any other information you voluntarily provide through our contact form or direct communications.
• Google Ads Account Data: When you engage our Google Ads management services, we may access your Google Ads account data including campaign performance metrics, keyword data, conversion data, audience information, and billing details as necessary to manage and optimize your campaigns.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and optimize Google Ads campaigns on your behalf
• Communicate with you regarding our services, project updates, and campaign performance
• Respond to inquiries submitted through our contact form
• Analyze campaign data to improve advertising performance and return on ad spend
• Generate performance reports and strategic recommendations
• Improve our website and service offerings
• Send SMS/text messages including appointment notifications, service updates, and professional tips (with your consent)
• Comply with legal obligations

3. Google Ads API Data Usage & Google API Services User Data Policy Compliance

RAG Consulting LLC's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Data We Access via the Google Ads API:

• Campaign performance metrics (impressions, clicks, conversions, cost)
• Keyword and search term data
• Ad group and ad creative data
• Conversion tracking data
• Account structure and settings
• Audience and targeting data
• Budget and bidding information

How We Use Google Ads API Data:

• Manage and optimize Google Ads campaigns on behalf of our clients
• Generate performance reports and analytics dashboards
• Provide strategic recommendations based on campaign data
• Automate bid and budget adjustments for campaign optimization

Limited Use Disclosure:

• We limit our use of Google Ads API data to providing and improving our advertising management services for our clients.
• We do not use Google Ads API data for serving advertisements.
• We do not use Google Ads API data for retargeting, remarketing, or interest-based advertising by third parties.
• We do not allow humans to read Google Ads API data unless: (a) we have the user's affirmative agreement, (b) it is necessary for security purposes, (c) it is necessary to comply with applicable law, or (d) our use is limited to internal operations and the data has been aggregated and anonymized.
• We do not sell, lease, or share Google Ads API data with third parties except as necessary to provide our services and as described in this policy.

API Data Retention:

Google Ads API data is retained only for as long as necessary to provide our services. Upon termination of services or at client request, Google Ads API data is deleted within 30 days.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party tools and platforms (e.g., Google Ads, Google Analytics) strictly as needed to deliver our services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected clients.
• With Your Consent: When you have given explicit permission to share information.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (SSL/TLS), secure access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information and campaign data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data in a portable format

8. SMS/Text Messaging Communications

RAG Consulting LLC may send SMS/text messages to clients who have provided their phone number and opted in to receive text communications. These messages may include:

• Appointment notifications and reminders
• Weekly professional tips and industry insights
• Service updates and direct platform communications

Consent:

By providing your phone number and agreeing to receive SMS messages (via our website contact form, during client onboarding, or through our platform), you expressly consent to receive text messages from RAG Consulting LLC. Consent is not a condition of purchasing any goods or services.

Message Frequency:

Message frequency varies. You may receive up to 4 messages per month depending on your service engagement and preferences.

Opt-Out:

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further text messages will be sent unless you re-subscribe.

Help:

For assistance, reply HELP to any message, or contact us at goragconsulting@gmail.com.

Message and Data Rates:

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

Phone Number Privacy:

We do not sell, rent, or share your phone number or SMS data with third parties for their marketing purposes. Your phone number is used solely to deliver the SMS communications described in this section. Carriers are not liable for delayed or undelivered messages.

Supported Carriers:

SMS services are supported on major U.S. carriers. Service availability may vary by carrier and is not guaranteed.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

RAG Consulting LLC
Draper, Utah
Email: goragconsulting@gmail.com